Three women file documents in small cabinets. Photo taken from the documentary Portrait Canada, directed in 1959 by Hector Lemieux.

Fees report

2017 to 2018
Fees Report

© National Film Board of Canada, 2018
Cat. No. NF1-10E-PDF
ISSN 2562-1009

PDF version



Message from Minister Rodriguez

General fees information

General and financial information by fee category


Message from Minister Rodriguez

pablo-rodriguez On behalf of the National Film Board of Canada (NFB), I am pleased to present the 2017 to 2018 Report on Fees.

On June 22, 2017, the Service Fees Act received royal assent, thereby repealing the User Fees Act.

The Service Fees Act introduces a modern legislative framework that enables cost-effective delivery of services and, through enhanced reporting to Parliament, improved transparency and oversight. The act provides for:

  • a streamlined approach to consultation and the approval of new or modified fees;
  • a requirement to have performance standards and report against these standards, along with a policy to remit fees to fee payers when standards are not met;
  • an automatic annual fee adjustment by the Consumer Price Index (CPI) to ensure that fees keep pace with inflation; and
  • annual detailed reporting to Parliament in order to increase transparency.

This 2017 to 2018 Fees Report is the first report to be prepared under the Service Fees Act. The report includes new information such as a detailed listing of all fees along with future year fee amounts. Additional fee information will be included starting next fiscal year, once the NFB fully transitions to the Service Fees Act regime.

I welcome the increased transparency and oversight that the reporting regime of the
Service Fees Act, and I fully endorse the NFB’s efforts to transition to this modern framework.

The Honourable Pablo Rodriguez, P.C., M.P.
Minister of Canadian Heritage and Multiculturalism

General fees information

The tables that follow provide information on each category of fees, including:

  • the name of the fee category
  • the date that the fee (or fee category) was introduced and last amended (if applicable)
  • service standards
  • performance results against these standards
  • financial information regarding total costs, total revenues and remissions

In addition to the information presented by fee category, there is a summary of the financial information for all fees as well as a listing of fees under the department’s authority. This listing includes the existing fee dollar amounts and the adjusted dollar fee amount for a future year.

General and financial information by fee category

General information
Fee category Fees for processing requests filed under the Access to Information Act
Fee-setting authority Access to Information Act
Year introduced 1985
Year last amended 1992
Service standard A response is provided within 30 days following receipt of a request; the response time may be extended under section 9 of the Access to Information Act.
Performance results The NFB responded within 30 days for 9 of the 13 cases. The remaining requests were completed within 31 to 60 days.
Other information A few of these requests filed under the Access to Information Act were transferred to the NFB from other departments. As a result, revenues do not reflect total number of Access to information requests processed.


Financial information (dollars)
2016 to 2017
2017 to 2018
2017 to 2018
2017 to 2018
65 35 80,734 Not applicable


* The amount includes direct and indirect costs, where such costs are identifiable and material.

† A remission is a partial or full return of a fee paid. Under the Service Fees Act departments are required to develop policies that determine when fees will be remitted to fee payers should service standards not be met. The requirement for departments to remit is anticipated to come into effect on March 31, 2020. This effective date allows departments time to develop remissions policies and adjust service standard tracking and remittance systems. During fiscal year 2017 to 2018, some departments may have issued remissions, in accordance with their authority of their enabling legislation or regulation, as opposed to the authority given by the Service Fees Act. It is remissions issued under enabling legislations or regulations that are shown above.