Three women file documents in small cabinets. Photo taken from the documentary Portrait Canada, directed in 1959 by Hector Lemieux.

Info-Source

Table of contents

  • Additional Information

General Information

Info Source

Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides individuals and government employees (current and former) with relevant information to access personal information about themselves held by government institutions subject to the Privacy Act and to exercise their rights under the Privacy Act.

The Introduction and an index of institutions subject to the Access to Information Act and the Privacy Act are available centrally.

The Access to Information Act and the Privacy Act assign overall responsibility to the President of Treasury Board (as the designated Minister) for the government-wide administration of the legislation.

Background

The National Film Board (NFB) was created by an Act of Parliament, the National Film Act, in 1939 and is a federal agency that reports to Parliament through the Minister of Canadian Heritage.

Responsibilities

The NFB’s mandate is to produce and distribute original and innovative audiovisual works that add to our understanding of the issues facing Canadians and raise awareness of Canadian values and viewpoints across the country and around the world. Over the decades, the NFB has set the standard for audiovisual innovation in Canada.

As a producer and distributor of audiovisual works, the NFB provides a unique perspective on Canada’s cultural wealth and diversity. The NFB explores contemporary social issues through point-of-view documentaries, auteur animation and new-media content. Over the years, the NFB has played an important role in marking the major changes and events taking place in Canadian society.

Since its founding, the National Film Board has produced over 13,000 productions and won more than 5,000 awards, inspiring and influencing generations of filmmakers in Canada and across the globe. The NFB is committed to producing audiovisual works that reflect the great variety of Canadian perspectives and stories—and to making these productions accessible to Canadians and the world.

As a producer, the NFB carries out its responsibilities by constantly investing in new creative fields in documentary, auteur animation and interactive media. It seizes the artistic and technological opportunities that arise in the media landscape, working with Canadian creators to enrich Canadian expertise, and supports emerging filmmakers, members of diverse cultural and linguistic communities, Indigenous communities, and people with disabilities, ensuring that its audiovisual works capture the country’s changing social realities. Creativity and social relevance are the core features of its productions.

Harnessing the vast potential of new technologies, the NFB fulfills its role as a distributor by making sure that audiences in Canada and around the world have access to its Canadian content and are able to interact with it on a variety of traditional and virtual distribution networks. The NFB’s new productions and extensive film collection—the collective memory of the nation—are increasingly accessible to all Canadians, in every province and territory. And by offering quality content to educational institutions in both official languages, the NFB contributes to the goal of conveying Canadian values to Canadian youth.

Institutional Functions, Programs and Activities

Audiovisual Production

This program activity contributes to Canadians’ understanding of the issues facing our country and raises awareness of Canadian viewpoints around the world. As a public sector producer, the NFB produces original audiovisual works that reflect diverse Canadian perspectives, including cultural, regional and Indigenous, and emanate from the diverse creators and communities that make up the country. This program activity operates where the private sector doesn’t, allowing creators to explore artistic and technological advances in form and content. It also ensures the identification, development and nurturing of talent and creative skills, within filmmaking and other creative communities. NFB programming is necessary to ensure that Canadians have access to diverse voices and content in both official languages. It promotes Canadian culture and values in events of national historic and cultural significance. As Canadians’ media consumption migrates online, the NFB provides leadership in the creation of innovative digital content in both official languages. Production activities include the conceptualization, research, development and production of documentaries, animation films, new-media content and other emerging forms.

Production Class of Records

Description: Includes records relating to the production and co-production of films and other works in production centres across Canada.

Document Types: Scripts, budgets, research reports, contracts, financial statements, details of negotiations, amendments and co-production contracts.

Record Number: NFB EPP 035

  • CitizenShift Program Bank (this PIB will be removed upon approval by the Treasury Board of Canada Secretariat)
  • National Film Board of Canada English Program Bank

Description: This bank describes information that is related to the National Film Board of Canada (NFB) English Program, which enables the NFB to produce English-language audiovisual works through its seven studios situated across Canada. The personal information in this bank relates to the internal functioning of the studios, the processes to hire staff and acquire goods for projects both planned and currently in production, and communication with the NFB’s audience and clients. The personal information may include name, contact information, biographical information, signature and social network information (Facebook page, Twitter feed, etc.).

Note: The English Program is made up of seven studios situated across Canada. Therefore, the information held in this bank is located across a variety of information holdings. They include: filing cabinets, Synchrone, PeopleSoft, Outlook, FileMaker, Servers (L, M, Q, S, T), Oracle, Excel, Word, Acrobat, and the NFB Classification System. Many of the programs are on shared servers and provide restricted access to the personal information through usernames and passwords. There are locked rooms with key cards and locked cabinets for the physical files.

Class of Individuals: General public, production freelancers, industry contacts, i.e., producers, partners, broadcasters such as the Canadian Broadcasting Corporation, Documentary channel, federal and provincial agencies such as Telefilm, Sask Film, SODEC (Société de développement des entreprises culturelles), and individuals in the audiovisual / film community.

Purpose: The personal information is used to administer the NFB English Program and establish an inventory of curricula vitae to facilitate the hiring of individuals, companies, or groups providing services to the projects or work for the studios. Personal information may be used to conduct industry consultations, provide updates to individuals on film screenings, events and promotions, as well as for building relationships with potential NFB partners. The personal information may also be used to establish an inventory of names, contact information and biographical data related to persons who could be included as film subjects, obtain views and opinions on different subject matters and personal information may be used for marketing/partnering purposes and for social marketing purposes; information may be used for non-identifying statistical purposes to measure success and outreach of a project. Personal information may be shared with internal marketing staff to prepare promotional material. Personal information is collected pursuant to the National Film Act, Section 9.

Consistent Uses: The information may be used or disclosed for the following purposes: inventory of names and contact information is used for potential hires and to conduct industry consultations, to send updates and promotional materials to audience and clients, provide updates to individuals on film screenings, events and promotions, as well as for building relationships with potential NFB partners. Personal information may be used for community marketing/partnering purposes and for social marketing purposes. Personal information relating to opinions may be used within the scope of audiovisual projects. Information may be used for non-identifying statistical purposes to measure success and outreach of a project. Personal Information may be shared with marketing staff at the NFB to prepare promotional material. Non-identifying aggregate information may be used to create statistical reports and for policy and program development to identify trends and determine whether designated groups (i.e. Indigenous peoples and women, etc.) are underrepresented. Personal information may be shared within the NFB to be used for various projects, promotions and hiring. Personal information may be shared with organizations with which studios have collective agreements (Writers Guild of Canada, Directors Guild of Canada, ACTRA, etc.) as required under contract. Information is used or disclosed for mailing list purposes.

Retention and Disposal Standards: Under development.

RDA Number: Under development.

Related Class of Record Number: NFB EPP 035, NFB TSF 045.

TBS Registration: 20110534

Bank Number: NFB PPU 025

Last update (year) : September 2010

  • National Film Board of Canada French Program Bank

Description: This bank describes information that is related to the National Film Board of Canada (NFB) French Program, which enables the NFB to produce French-language audiovisual works through its five studios situated across Canada. The personal information in this bank relates to the internal functioning of the studios, the processes to hire staff and acquire goods for projects both planned and currently in production, and communication with the NFB’s audience and clients. The personal information may include name, contact information, biographical information, signature and social network information (Facebook page, Twitter feed, etc.).

Note: The French Program is made up of five studios situated across Canada. Therefore, the information held in this bank is located across a variety of information holdings. They include: filing cabinets, Synchrone, PeopleSoft, Outlook, FileMaker, Servers (L,M,Q,S,T), Oracle, Excel, Word, Acrobat, and the NFB Classification System. Many of the programs are on shared servers and provide restricted access to the personal information through usernames and passwords. There are locked rooms with key cards and locked cabinets for the physical files.

Class of Individuals: General public, production freelancers, industry contacts, (i.e., producers, partners, broadcasters such as the Canadian Broadcasting Corporation, Documentary channel, federal and provincial agencies such as Telefilm, SODEC (Société de développement des entreprises culturelles), Sask Film, etc.), and individuals in the audiovisual / film community.

Purpose: The personal information is used to administer the NFB French Program or activity, establish an inventory of curricula vitae to facilitate the hiring of individuals, companies, or groups to provide services to the projects or work for the studios. Personal information may be used to conduct industry consultations, provide updates to individuals on film screenings, events and promotions, as well as for building relationships with potential NFB sponsors/partners. The personal information may also be used to establish an inventory of names, contact information and biographical data of persons who could be included as film subjects, obtain views and opinions on different subject matter, and for marketing/partnering or social marketing purposes. Information may be used for non-identifying statistical purposes to measure success and outreach of a project. Personal information may be shared with marketing staff at the NFB to prepare promotional material and is collected pursuant to the National Film Act, Section 9.

Consistent Uses: The information may be used or disclosed for the following purposes: inventory of names and contact information for potential hires and to conduct industry consultations, to send updates and promotional materials to audience and clients, provide updates to individuals on film screenings, events and promotions, as well as for building relationships with potential NFB sponsors/partners. Personal information may be used for community marketing/partnering purposes and social marketing purposes; personal information relating to opinions may be used within the scope of audiovisual projects. Information may be used for non-identifying statistical purposes to measure success and outreach of the project on a weekly basis as the project is updated and expanded. Personal information may be shared with marketing staff at the NFB to prepare promotional material. Non-identifying aggregate information may be used to create statistical reports and for policy and program development to identify trends and determine whether designated groups (i.e. Indigenous peoples, women, etc.) are underrepresented. Personal information may be shared with others within the NFB to be used for various projects, promotions and hiring. Personal information may be shared with organizations with which studios have collective agreements (Sartec, SPACQ, UDA, etc.) as required under contract. Information is used or disclosed for mailing list purposes.

PIA: No PPIA or PIA has been developed prior to the development of the PIB. This PIB is a result of the program becoming compliant with the Privacy Act and not a result of any changes in the collection, use or disclosure of the information.

Retention and Disposal Standards: Under development.

RDA Number: Under development.

Related Class of Record Number: NFB EPP 035, NFB TSF 045.

TBS Registration: 20110535

Bank Number: NFB PPU 030

Last update (year): September 2010

Industry Support Class of Records

Description: Includes records relating to assistance provided in various forms to the audiovisual industry by the NFB.

Document Types: Applications for financing, budgets, entry forms and related documents, correspondence, analyses and contracts.

Record Number: NFB EPP 045

Accessibility and Audience Engagement

This program ensures that Canadians and audiences around the world are able to access, view, discuss and engage with innovative Canadian content that reflects Canadian stories and perspectives. As media consumption migrates online, Canadian content must be made available in all digital and mobile forms. Delivery mechanisms include the distribution, marketing and commercialization of audiovisual works via a diverse catalogue, a well-established stock-footage library, and the development of diversified markets (i.e., theatrical, television, consumer and institutional) via online and traditional channels in Canada and abroad. These activities make works widely accessible across Canada, notably to underserved and remote communities, Indigenous and official-language minority communities. NFB accessibility and audience engagement activities contribute to a dynamic Canadian culture and heritage.

1.    Conservation and Preservation

NFB productions, regardless of the work’s original source, are preserved and digitized in order to ensure their permanence and accessibility to Canadians and the world, now and in future generations. This activity reduces the risk of technological obsolescence, minimizes the effects of time on the media on which works are recorded, and guarantees the physical security of works. Preservation and conservation require suitable tools and systems for identification, management, archiving and restoration. As Canadians’ media consumption migrates online, it is imperative that high-quality innovative Canadian content be available to them. Without concerted conservation and preservation activities, this cultural heritage is at risk of loss.

Collection Management Class of Records

Description: Includes all records relating to collection circulation, management and maintenance.

Document Types: Collective agreements, releases and correspondence.

Record Number: NFB COM 010

  • AGORA (Greek for “Where People Meet”) Bank

    This PIB will be removed upon approval by the Treasury Board of Canada Secretariat.

  • Mediatheque Program Bank

    This PIB will be removed upon approval by the Treasury Board of Canada Secretariat.

  • CinéRobothèque Program Bank

    This PIB will be removed upon approval by the Treasury Board of Canada Secretariat.

  • Online Store – iStore Bank

Description: This bank describes information that is related to sales and purchases made by external clients of the National Film Board of Canada (NFB) online store via its Home Video Store portal and NFB Resource Shop portal. The online store provides self-service access to external clients for the purposes of purchasing and paying for NFB goods and services, viewing account details, and updating personal information. The personal information may include name, contact information, credit information and client’s interests, and purchase history.

Class of Individuals: General public, educational institutions staff, members of band councils, social services agencies staff, religious or cultural organizations staff, libraries staff.

Purpose: The personal information is used to administer the NFB Online Store (track iStore activity and establish an inventory of names, e-mail addresses and client interests to allow various NFB programs to send out promotional items and newsletters as required). The online store provides self-service access to external clients for the purposes of purchasing and paying for NFB goods and services, viewing account details, and updating personal information. Personal information collected using self-service functionality is protected through the use of secure socket layer technology. Sensitive personal information such as credit card numbers are stored within the databank and are protected through the use of appropriate encryption technologies. Personal information is collected pursuant to the National Film Act, Section 9.

Consistent Uses: The information may be used or disclosed for the following purposes: inventory of names, e-mail addresses and client interests may be used by NFB programs to send out promotional items and newsletters as required where clients have expressed an interest. Personal information may be used for fulfilling and shipping client orders for NFB goods and services. Personal information may be shared with other NFB programs to promote the various programs and send out newsletters where clients have expressed an interest. Personal information may be shared with external clients through the iStore’s self-service functionality, which allows clients to purchase and pay for NFB goods and services, view their account details, and update their personal information. Information is used or disclosed for mailing list purposes.

Retention and Disposal Standards: Under development.

RDA Number: Under development.

Related Class of Record Number: NFB EFM 025, NFB COM 015, NFB COM 010

TBS Registration: 20110536

Bank Number: NFB PPU 035

Last update (year): September 2010

Copyright Management Class of Records

Description: Includes all records related to the management of royalty and copyright of productions.

Document Types: Agreements, contracts, music cue sheets, licences, correspondence and revenue reports.

Record Number: NFB COL 015

Technical Research Class of Records

Description: Includes records relating to the testing and analysis of new materials and processes for professional filmmaking and distribution.

Document Types: Research reports, licences, non-divulgation agreements and contracts.

Record Number: NFB TRF 040

Technical Services Class of Records

Description: Includes records relating to the rental of equipment and post-production facilities.

Document Types: Equipment log books, repair and inspection reports and contracts.

Record Number: NFB TSF 045

  • National Film Board of Canada English Program Bank

Description: This bank describes information that is related to the National Film Board of Canada (NFB) English Program, which enables the NFB to produce English-language audiovisual works through its seven studios situated across Canada. The personal information in this bank relates to the internal functioning of the studios, the processes to hire staff and acquire goods for projects both planned and currently in production, and communication with the NFB’s audience and clients. The personal information may include name, contact information, biographical information, signature and social network information (Facebook page, Twitter feed, etc.).

Note: The English Program is made up of seven studios situated across Canada. Therefore, the information held in this bank is located across a variety of information holdings. They include: filing cabinets, Synchrone, PeopleSoft, Outlook, FileMaker, Servers (L, M, Q, S, T), Oracle, Excel, Word, Acrobat, and the NFB Classification System. Many of the programs are on shared servers and provide restricted access to the personal information through usernames and passwords. There are locked rooms with key cards and locked cabinets for the physical files.

Class of Individuals: General public, production freelancers, industry contacts, i.e., producers, partners, broadcasters such as the Canadian Broadcasting Corporation, Documentary channel, federal and provincial agencies such as Telefilm, Sask Film, SODEC (Société de développement des entreprises culturelles), and individuals in the audiovisual / film community.

Purpose: The personal information is used to administer the NFB English Program and establish an inventory of curricula vitae to facilitate the hiring of individuals, companies, or groups providing services to the projects or work for the studios. Personal information may be used to conduct industry consultations, provide updates to individuals on film screenings, events and promotions, as well as for building relationships with potential NFB partners. The personal information may also be used to establish an inventory of names, contact information and biographical data related to persons who could be included as film subjects, obtain views and opinions on different subject matters and personal information may be used for marketing/partnering purposes and for social marketing purposes; information may be used for non-identifying statistical purposes to measure success and outreach of a project. Personal information may be shared with internal marketing staff to prepare promotional material. Personal information is collected pursuant to the National Film Act, Section 9.

Consistent Uses: The information may be used or disclosed for the following purposes: inventory of names and contact information is used for potential hires and to conduct industry consultations, to send updates and promotional materials to audience and clients, provide updates to individuals on film screenings, events and promotions, as well as for building relationships with potential NFB partners. Personal information may be used for community marketing/partnering purposes and for social marketing purposes. Personal information relating to opinions may be used within the scope of audiovisual projects. Information may be used for non-identifying statistical purposes to measure success and outreach of a project. Personal Information may be shared with marketing staff at the NFB to prepare promotional material. Non-identifying aggregate information may be used to create statistical reports and for policy and program development to identify trends and determine whether designated groups (i.e. Indigenous peoples and women, etc.) are underrepresented. Personal information may be shared within the NFB to be used for various projects, promotions and hiring. Personal information may be shared with organizations with which studios have collective agreements (Writers Guild of Canada, Directors Guild of Canada, ACTRA, etc.) as required under contract. Information is used or disclosed for mailing list purposes.

Retention and Disposal Standards: Under development.

RDA Number: Under development.

Related Class of Record Number: NFB EPP 035, NFB TSF 045.

TBS Registration: 20110534

Bank Number: NFB PPU 025

Last update (year): September 2010

  • National Film Board of Canada French Program Bank

Description: This bank describes information that is related to the National Film Board of Canada (NFB) French Program, which enables the NFB to produce French-language audiovisual works through its five studios situated across Canada. The personal information in this bank relates to the internal functioning of the studios, the processes to hire staff and acquire goods for projects both planned and currently in production, and communication with the NFB’s audience and clients. The personal information may include name, contact information, biographical information, signature and social network information (Facebook page, Twitter feed, etc.).

Note: The French Program is made up of five studios situated across Canada. Therefore, the information held in this bank is located across a variety of information holdings. They include: filing cabinets, Synchrone, PeopleSoft, Outlook, FileMaker, Servers (L,M,Q,S,T), Oracle, Excel, Word, Acrobat, and the NFB Classification System. Many of the programs are on shared servers and provide restricted access to the personal information through usernames and passwords. There are locked rooms with key cards and locked cabinets for the physical files.

Class of Individuals: General public, production freelancers, industry contacts, (i.e., producers, partners, broadcasters such as the Canadian Broadcasting Corporation, Documentary channel, federal and provincial agencies such as Telefilm, SODEC (Société de développement des entreprises culturelles), Sask Film, etc.), and individuals in the audiovisual / film community.

Purpose: The personal information is used to administer the NFB French Program or activity, establish an inventory of curricula vitae to facilitate the hiring of individuals, companies, or groups to provide services to the projects or work for the studios. Personal information may be used to conduct industry consultations, provide updates to individuals on film screenings, events and promotions, as well as for building relationships with potential NFB sponsors/partners. The personal information may also be used to establish an inventory of names, contact information and biographical data of persons who could be included as film subjects, obtain views and opinions on different subject matter, and for marketing/partnering or social marketing purposes. Information may be used for non-identifying statistical purposes to measure success and outreach of a project. Personal information may be shared with marketing staff at the NFB to prepare promotional material and is collected pursuant to the National Film Act, Section 9.

Consistent Uses: The information may be used or disclosed for the following purposes: inventory of names and contact information for potential hires and to conduct industry consultations, to send updates and promotional materials to audience and clients, provide updates to individuals on film screenings, events and promotions, as well as for building relationships with potential NFB sponsors/partners. Personal information may be used for community marketing/partnering purposes and social marketing purposes; personal information relating to opinions may be used within the scope of audiovisual projects. Information may be used for non-identifying statistical purposes to measure success and outreach of the project on a weekly basis as the project is updated and expanded. Personal information may be shared with marketing staff at the NFB to prepare promotional material. Non-identifying aggregate information may be used to create statistical reports and for policy and program development to identify trends and determine whether designated groups (i.e. Indigenous peoples, women, etc.) are underrepresented. Personal information may be shared with others within the NFB to be used for various projects, promotions and hiring. Personal information may be shared with organizations with which studios have collective agreements (Sartec, SPACQ, UDA, etc.) as required under contract. Information is used or disclosed for mailing list purposes.

PIA: No PPIA or PIA has been developed prior to the development of the PIB. This PIB is a result of the program becoming compliant with the Privacy Act and not a result of any changes in the collection, use or disclosure of the information.

Retention and Disposal Standards: Under development.

RDA Number: Under development.

Related Class of Record Number: NFB EPP 035, NFB TSF 045.

TBS Registration: 20110535

Bank Number: NFB PPU 030

Last update (year): September 2010

2.    Consumer Access and Engagement

This sub-activity delivers Canadian audiovisual works to Canadian and international consumers. It exists to allow individual consumers to access and engage with Canadian cultural products that reflect our history and values and that interpret Canada to Canadians and to other nations. In so doing, national and international consumers share in a dynamic Canadian culture and heritage. Delivery mechanisms include the distribution, marketing and commercialization of audiovisual works via a diverse catalogue, and the development of diversified markets and channels, i.e., theatrical, television, Internet/mobile, and hard goods in Canada and abroad.

Marketing and Distribution Class of Records

Description: Includes records relating to the marketing and distribution of films.

Document Types: Publicity and press kits, promotional flyers and catalogues, client lists, private distributor contracts and revenue reports.

Record Number: NFB EFM 025

Sales of Productions and Stock Shots Class of Records

Description: Includes records relating to NFB sales of products at NFB stores.

Document Types: Sales analysis and sales reports, correspondence, negotiation documents, licences and invoices.

Record Number: NFB EFM 035

3.    Education and Institutional Access and Engagement

This sub-activity enables Canadian and international educational and institutional groups to provide Canadian cultural products and their inherent values to their members and students. It supports the distribution and use of Canadian audiovisual works and content, which includes educational workshops and pedagogical activities for Canadian and international educational and institutional audiences. NFB productions and content must be widely accessible, promoted and distributed to Canadian and international educational markets (teachers, schools, school boards, colleges, universities and ministries of education), as well as institutional markets (public libraries, social and health services, community and cultural associations and businesses) to engage Canadian youth and support their educational activities. Delivery mechanisms include the distribution, marketing and commercialization of audiovisual works via a diverse catalogue, and the development of diversified channels, i.e., Internet, mobile, and hard goods in Canada and abroad.

Educational and Institutional Distribution Class of Records

Description: Information on the marketing and distribution of films, videos and multimedia products in Canada and abroad for educational and institutional clients.

Document Types: Publicity and press kits, promotional flyers and catalogues, client lists, private distributor contracts and revenue reports.

Record Number: NFB EDU 005

4.    National and International Industry Outreach

Through this sub-activity, the NFB enables the Canadian and international audiovisual industry to participate in the promotion of Canadian culture and heritage via private- and public-sector partnerships. These partnerships facilitate the exchange of knowledge and creativity, foster close collaboration with industry in major festivals and markets (i.e., MIP, BANFF, Hotdocs, Sunny Side of the Doc) through panel discussions, Q&As, competitions, awards, etc. Activities also include the marketing and promotion of NFB audiovisual works and thematic compilations in major national and international festivals/markets as well as events of significance (such as Oscar nominations, World Expositions, Quebec City’s 400th anniversary), and the marketing and promotion of retrospectives of the NFB and its notable filmmakers (Norman McLaren, Pierre Perrault, Alanis Obomsawin).

Audience Relations Class of Records

Description: Includes all forms relating to audience, public, or lobby-group requests, complaints and contest submissions.

Document Types: Rules, regulations, contest questions, participant submissions, prize lists and visitor surveys.

Record Number: NFB COM 005

Media Relations Class of Records

Description: Includes all records that document all issues that may have an impact on business or corporate reputation.

Document Types: Press releases, press conferences, media inquiries, issue management.

Record Number: NFB COM 015

Internal Services

Internal Services are groups of related activities and resources that are administered to support the needs of programs and other corporate obligations of an organization. These groups are: Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Services; Materiel Services; Acquisition Services; and Travel and Other Administrative Services. Internal Services include only those activities and resources that apply across an organization and not to those provided specifically to a program.

Acquisitions

Acquisition Services involve activities undertaken to acquire a good or service to fulfil a properly completed request (including a complete and accurate definition of requirements and certification that funds are available) until entering into or amending a contract.

Communication Services

Communications Services involve activities undertaken to ensure that Government of Canada communications are effectively managed, well coordinated and responsive to the diverse information needs of the public. The communications management function ensures that the public – internal or external – receives government information, and that the views and concerns of the public are taken into account in the planning, management and evaluation of policies, programs, services and initiatives.

Financial Management

Financial Management Services involve activities undertaken to ensure the prudent use of public resources, including planning, budgeting, accounting, reporting, control and oversight, analysis, decision support and advice, and financial systems.

Human Resources Management

Human Resources Management Services involve activities undertaken for determining strategic direction, allocating resources among services and processes, as well as activities relating to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies, and/or plans.

Information Management

Information Management Services involve activities undertaken to achieve efficient and effective information management to support program and service delivery, foster informed decision making, facilitate accountability, transparency, and collaboration, and preserve and ensure access to information and records for the benefit of present and future generations.

Information Technology

Information Technology Services involve activities undertaken to achieve efficient and effective use of information technology to support government priorities and program delivery, to increase productivity, and to enhance services to the public.

Legal Services

Legal Services involve activities undertaken to enable government departments and agencies to pursue policy, program and service delivery priorities and objectives within a legally sound framework.

Management and Oversight Services

Management and Oversight Services involve activities undertaken for determining strategic direction, and allocating resources among services and processes, as well as those activities related to analyzing exposure to risk and determining appropriate countermeasures. They ensure that the service operations and programs of the federal government comply with applicable laws, regulations, policies, and/or plans.

Material

Material Services involve activities undertaken to ensure that material can be managed by departments in a sustainable and financially responsible manner that supports the cost-effective and efficient delivery of government programs.

Real Property

Real Property Services involve activities undertaken to ensure real property is managed in a sustainable and financially responsible manner, throughout its life cycle, to support the cost-effective and efficient delivery of government programs.

Travel and Other Administrative Services

Travel and Other Administrative Services include Government of Canada (GC) travel services, as well as those other internal services that do not smoothly fit with any of the internal services categories.

Classes of Personal Information

The National Film Board of Canada (NFB) is involved in activities that tend to generate public response in one form or another. As well, some of the NFB’s files summarized in the Classes of Records contain personal information that is not used in a decision-making process directly affecting the individual to whom it relates. Consequently, personal information may be accumulated that is not contained in any of the institution-specific PIBs listed in this Chapter. Such personal information may consist of, among other things, compliments, complaints, enquiries, suggestions, opinions, proposals and agreements, and may include name, address, e-mail address, telephone number and, in some cases, employment. This personal information is kept in the relevant subject files and is not normally retrievable by the name of the individual or other personal identifier. The retention periods for the personal information contained in these subject files are the same as those for the subject files containing the information.

Manuals

• Co-production with Private Industry in Canada – Guide to Business Practices
 To (co)produce with the French Program (in French)

Additional Information

The Government of Canada encourages the release of information through requests outside of the ATIP process. You may wish to consult the NFB’s completed Access to Information (ATI) summaries at: onf-nfb.gc.ca/en/about-the-nfb/publications/info-source. To make an informal request, contact:

CUSTOMER SERVICE

From anywhere in Canada:
1-800-267-7710
From the Montreal area:
514-283-9000

OPERATIONAL HEADQUARTERS
Norman McLaren Building
3155 Côte-de-Liesse Road
Montreal, Quebec, H4N 2N4
514-283-9000

POSTAL ADDRESS
P.O. Box 6100
Station Centre-ville
Montreal, Quebec, H3C 3H5

The NFB conducts Privacy Impact Assessments (PIAs) to ensure that privacy implications will be appropriately identified, assessed and resolved before a new or substantially modified program or activity involving personal information is implemented.

Please see the Introduction to this publication for information on formal access procedures under the provisions of the Access to Information Act and the Privacy Act. The following outlines how to make a formal ATIP request.

Mail your letter or Access to Information Request Form (Access to Information Act) or Personal Information Request Form (Privacy Act), along with any necessary documents (such as consent or the $5.00 application fee for a request under the Access to Information Act) to the following address:

Access to Information Coordinator and Privacy Coordinator

National Film Board of Canada
ATIP-AIPRP@nfb.ca
3155 Côte-de-Liesse Road
Montreal, Quebec, H4N 2N4

Please note: Each request made to the NFB under the Access to Information Act must be accompanied by an application fee of $5.00, with cheque or money order made payable to the Receiver General for Canada.

Reading Room

In accordance with the Access to Information Act and Privacy Act, an area on the premises will be made available should the applicant wish to review materials on-site. The address is:

3155 Côte de Liesse Road
Montreal, Quebec H4N 2N4
514-283-9000